What to describe
An existing macerator may run continuously, start unexpectedly or fail to clear. Tell us about the unit itself and the fixtures connected to it.
Independent care · BR postcode area
Saniflo saniflo & macerators — local service guide
Bromley Appliance Care: Saniflo saniflo & macerators — local service guide. Describe the existing unit, its symptoms and your BR address before arranging an assessment.
Family businessLocal enquiries
The starting point for this enquiry
For Saniflo, keep the original model label and installation photograph together. Brand and appearance alone cannot establish the parts required.
Look at the appliance, not a guessed part.
The model details
Send a photograph of the maker and model label, plus the accessible installation. A white box is not enough to identify a replacement.
Recognise the change.
Runs for too long
Describe what happens after a normal flush and whether other connected fixtures are involved.
Starts without use
Record how often this happens and whether any connected fixture appears to be passing water.
Leaks or fails to clear
Stop using the connected fixtures and arrange assessment. Do not add chemicals or attempt to open the unit.
Before your appointment
Stop using connected fixtures if discharge has failed or a leak is present. Do not open the unit. Repair or replacement of existing units only.
Have these details ready
- Appliance type, brand and complete model number.
- The exact error code or change you noticed.
- A photograph of the accessible label and fitting.
- Your full BR postcode, address and access instructions.
Find the right local page
Find your BR area
Meet the service.
Our local service, introduced
A considered approach to macerators.
Play with sound for a short introduction. Captions are available in the player.
Read the spoken introduction
A noisy or unreliable macerator deserves a careful assessment. For existing domestic units in the B R postcode districts, A Brassett welcomes repair and replacement enquiries. Share the brand and model, what happens during use, and a photograph of the accessible unit. If it is leaking, stop using the connected fixtures. Our team will discuss suitability and access before a visit is arranged. Book online for independent macerator care.
Tell us what needs attention.
Have these details ready
- Appliance type, brand and complete model number.
- The exact error code or change you noticed.
- A photograph of the accessible label and fitting.
- Your full BR postcode, address and access instructions.
Independent repair enquiries for existing appliances. Gas cookers included. No AGA appliances, American-style or side-by-side refrigeration, compressor replacement or refrigerant-circuit work. Macerators and food waste disposers: existing-unit repairs or replacement, subject to assessment.