InSinkErator enquiry: sound, start and drainage
Three observations help explain the problem. Tell us whether the unit starts, whether its sound has changed and whether water drains through the sink.

Three observations help explain the problem.
Tell us whether the unit starts, whether its sound has changed and whether water drains through the sink. These are separate observations; a backed-up sink does not by itself identify an internal motor fault. Stop use if the unit leaks or sounds severely obstructed.
Keep model details with the symptom
Record the exact InSinkErator model rather than only the name on the stopper or control. A visible label photograph is useful. Do not place a hand inside the disposal or repeatedly operate it when it is humming without running normally.
Keep your details together.
Choose the relevant guide, then take your model and symptom into the enquiry.
Before your appointment
Keep hands and tools out of the grinding chamber. Stop use if the unit hums, leaks or has an unusual smell.
Have these details ready
- Appliance type, brand and complete model number.
- The exact error code or change you noticed.
- A photograph of the accessible label and fitting.
- Your full BR postcode, address and access instructions.
Find the right local page
Find your BR area
Watch the service guide.
Food waste disposal care
A short illustrated guide with narration and captions.
Read the spoken guide
Your food waste disposer is a small part of the kitchen, until it stops working. A Brassett handles enquiries for existing In Sink Erator, Maxmatic and Tweeny units across the B R postcode districts. Tell us whether it hums, leaks, or stays silent, and share the model details. Never reach inside the grinding chamber. We will check repair or replacement suitability before confirming a visit. Book online to start your enquiry.
Tell us what needs attention.
Have these details ready
- Appliance type, brand and complete model number.
- The exact error code or change you noticed.
- A photograph of the accessible label and fitting.
- Your full BR postcode, address and access instructions.