Freestanding washing machine movement and noise
Describe movement without moving the machine. A freestanding washer may sit under a worktop even though it has no furniture door.
Describe movement without moving the machine.
A freestanding washer may sit under a worktop even though it has no furniture door. Say where it is positioned, whether it appears to move during spin and when the noise begins. Stop a machine that bangs violently rather than running another cycle for a recording.
Make the timing clear
A sound while water leaves the drum may lead to a different investigation from a rumble that increases during spin. Tell us what you already observed. Keep heavy machines in place, leave covers fitted and mention any recent relocation or change to the installation.
Keep your details together.
Choose the relevant guide, then take your model and symptom into the enquiry.
Before your appointment
Keep the load and programme details available. Leave a heavy or integrated machine in position.
Have these details ready
- Appliance type, brand and complete model number.
- The exact error code or change you noticed.
- A photograph of the accessible label and fitting.
- Your full BR postcode, address and access instructions.
Find the right local page
Find your BR area
Your washing machine video guide.
Washing machine repair enquiry guide
A short illustrated guide with narration and captions.
Read the spoken guide
A washing machine that stops mid-cycle can leave the whole day on hold. Note whether water stays in the drum, the load will not spin, or a code appears. Photograph the display and the model label without moving the appliance or removing panels. For independent repair enquiries across Bromley B R one to B R eight, contact Bromley Appliance Care.
Tell us what needs attention.
Have these details ready
- Appliance type, brand and complete model number.
- The exact error code or change you noticed.
- A photograph of the accessible label and fitting.
- Your full BR postcode, address and access instructions.